ACCENT Ventures owns and operates Smart Customer Solutions for our clients seeking an aggressive direct sales approach with lead generation.
Building a contact center business can be a challenging on many fronts. We work with you to assure all of your bases are covered and you can build for the future.
We assist you in supplying a means to provide reliable end-to-end protection and support for your customer’s purchases.
Develop and execute an exit strategy for your organization. It is never too early to do this and with a proper strategy, the hard work you, your stakeholders and shareholders can reach the benefit of all efforts.
Be able to cross the chasm to success with proven methodologies and experience from professionals who have been there and achieve success.
Build a preserve a reputation in the marketplace with your customers and stakeholders. Resolve issues immediately and pay attention to the details.
Our mission is to bridge the gap between strategy & execution. The key in having impact and providing value to both small and large organizations is developing a strategy and being able to realize maximum potential value. We work alongside clients to create sustainable solutions and leave a culture of continuous improvement. No matter what stage we engage our clients we offer top talent and manageable solutions at an affordable cost.
Mr. Hansen founded ACCENT Marketing Services, Inc. in 1993. ACCENT is an international provider of integrated marketing and customer service solutions with the primary focus on extended service programs. Mr. Hansen focused on the strategic direction of the company and it’s clients, playing a significant role in customer development and day-to-day operations of each of the business units.
Michael comes to Accent Ventures with decades of experience in organizational change management with integration of cutting-edge techniques from various industries. Accent Ventures seeks to match solutions with businesses that will provide the basis for improved profit center development.
Tom has been a pioneer in technical marketing and communication services for over 30 years. His broad experience base has earned his team a Technical Emmy Award for Digital Effects and additional awards and acknowledgements in various communications and web based disciplines.
With over 25 years as an innovator in the contact center industry, Mark successfully directed the operations multiple businesses including fortune 500 organizations. He has been acknowledge as the leader that can work cross-funtional to bring these teams together. Centers that were not profitable have become profitable under Mark’s guidance.
Frank has over 25 years in customer care, sales and client advocacy driven by an entrepreneurial spirit. Frank has helped launch startup companies and exponentially grow established organizations.