Corporate Dynamics

Established in 1989, Corporate Dynamics Inc. (CDI) offers a comprehensive range of consulting and training services in the areas of Sales Management and Customer Service.

Sales Distribution Channels we serve include:

  • Direct / Indirect
  • Business-To-Business / Retail
  • Manufacturers
  • Agents & Dealers

Areas of Consulting Expertise include:

  • Sales / Marketing Strategy
  • Customer Analysis
  • Competitive Analysis
  • Compensation Analysis
  • Sales Force Management
  • Field Evaluations
  • Training Strategies
  • Management Coaching
  • Sales Process Flow
  • Sales Force Automation
  • Tactical & Strategic Sales Management
  • Leadership and Coaching Service and Service Management
  • Agent General Business Management

Services include:

  • Consulting services to review customer service processes, management involvement and employee performance
  • Establishing standards to ensure consistent customer focus and outstanding service delivery/customer experience
  • Sales training program for managers and front-line service providers
  • Developing structured tools and job aides to help in service interactions
  • Reinforcement and follow-up to sustain and grow a proactive customer service culture

For over 25 years, Corporate Dynamics Inc. has primarily been recognized as the premier consulting and training company for the wireless industry.

Corporate Dynamics Inc. has successfully worked with all facets of the wireless sales channel including:

  • Manufacturers
  • Carriers
  • Master Agents
  • Direct & Company Owned Stores
  • Indirect Account Managers and Dealer Reps
  • Agents/Dealers – Retail, B2B, Telesales, Kiosk
  • VARS
  • Retail Mass Merchants

Corporate Dynamics Inc. has helped thousands of dealers/agents successfully address the current issues negatively impacting their business today, which include:

  • Shrinking Margins
  • Increased Competition
  • Escalating Costs
  • Market Saturation
  • Increased Customer Churn
  • Higher Customer Expectations
  • Reduced ARPU

In addition to the wireless industry, Corporate Dynamics Inc. has been successful working with companies in a variety of industries including:

  • Automobile
  • Consumer Products
  • Employment Services
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Professional Associations

We have a proven track record of helping organizations improve their service proficiency through an integrated approach.

Beat Your Best™ (BYB™) is the wireless industry’s #1 Coaching and Performance Management Process. Managers learn a proven process for coaching sales personnel to improved performance with role play and simulation exercises for:

  • Conducting Effective 1-on-1 Meetings
  • Forecasting Sales Results
  • Creating Mutual Action Plans (MAPs™) for driving improvements in performance
  • Coaching Underperformers and Top Producers
  • Leveraging the online dashboard as a tool that supports and reinforces the BYB™ System

Studies show that traditional sales quotas are intensely problematic to personal and organizational growth.

BYB™ is the antithesis to a quota system. It provides templates and tools that managers can use to help their sales teams set meaningful objectives, overcome barriers to performance and reach their top potential without compromise.

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  • 1 or 2-day workshop
  • 3-6 modules via webinar


  • Owners / Principals / CEOs
  • Senior Managers
  • Store Managers – It is strongly recommended that entire management team attend.

BYB On-Line™ facilitates improvements by helping reps to set and achieve goals and shows them where they rank in relation to the rest of the team, as well as providing a graph of how they are trending in each profit driving category.


Dealers across the USA rave about the power and potential of BYB™ as an effective tool for improving the competencies of Store Managers and performance of front-line salespeople.